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Skilled was capable of walk me as a result of my concern and helped pinpoint in which the challenge was going on and suggested me of an alternate so I could get my occupation concluded. I so appreciated his aid and persistence in going for walks me via the several scenarios. He followed up with information on my subsequent actions.
• A buddy who is likewise a Telus customer showed me his plan facts, and he is receiving an identical strategy for significantly a lot less with no need to buy devices, which contradicts what Abdul instructed me.
@chris14 I wished to apparent up some inaccurate facts. We will restore TELUS owned downed traces at no demand. We'll only eliminate the line absolutely for construction/renovation uses but there is a price included. We despatched you A non-public message in case you want to move ahead with either scenario.
You are able to only modify it. I waited for one hour on the mobile phone to talk to a human. He was handy, but needed to redirect me to a different human being. I had been then on keep for one more hour. They presented me a greater offer, however it was not what was available on-line. These deals are For brand new customers. As being a faithful customer I would have to shell out $78 in comparison with $sixty for just a new customer, with the service I wanted.
on the Black Friday i called Telus to receive me a completely new cellular line for my daughter if there is a deal like i got Beforehand for my other Children like a loyal customer with Telus.
Payment impacting variations would require a cell phone contact but ahead of doing that, have you tried the payment arrangement alternatives on the web?
Undoubtedly not the expertise we wish our customers to own. Feel free to ship us A non-public message and we could talk about our solutions to have this solved for you personally.
Resolved discussions will probably be shut and saved for 90 days, and can be accessed inside the Concept Centre inside the My TELUS application.
Telus has tousled on my Monthly bill several occasions within the pastfew months. Just lately by charging me 3 moments to get a carry it again which was currently returned. Then made a decision to go on and adjust three of my ideas on their own. Very first agent I spoke to was excellent and tried using tough to resolve the issue. He even contacted loyalty to assist. They never ever named. I made an effort to connect with myself and was hold permanently so I hung up. Tried using another agent he said he would transfer me to loyalty than proceeded to acquire upset simply because I wouldn't enable him to end the call when he claimed he couldn't transfer me.
I'm looking for the contact number to connect with to talk to your agent and questioning whenever they can be found in the weekend. I intend to make payment arrangements and attempted to on chat, even so they told me I have to simply call.
The TELUS group acknowledges that our perform spans lots of Territories and Treaty locations and we've been grateful for the standard Expertise Keepers and Telus technical support Elders who're with us nowadays, individuals who have absent prior to us along with the youth that encourage us.
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The TELUS group acknowledges that our get the job done spans several Territories and Treaty parts and we are grateful for the normal Know-how Keepers and Elders who are with us these days, those who have long gone ahead of us and also the youth that encourage us.
I had been finally specified situation number 21911243 and instructed that a manager would call me back again within just two hours, which did not occur. Alternatively, I had been informed which i required to wait around 24 hours.